Position Summary

The Regional Recruiter & Substitute Coordinator serves as the primary point of contact for substitute employees and assigned school district partners within a designated region. This role is responsible for daily staffing operations, full-cycle recruiting, workforce management, and relationship building to ensure exceptional service delivery and staffing performance. Success in this role requires balancing immediate staffing needs with long-term workforce planning. The ideal candidate thrives in a fast-paced environment, takes initiative, builds strong relationships, and is passionate about helping schools maintain consistent, high-quality substitute coverage.

Key Responsibilities:

Daily Staffing & Workforce Management

• Serve as the primary coordinator for daily and long-term substitute staffing needs within assigned districts.

• Review, prioritize, and fill substitute requests to ensure classrooms remain staffed and instructional continuity is maintained. • Monitor open assignments and proactively secure coverage for unfilled vacancies and last minute absences.

• Utilize substitute management systems to assign, confirm, and track placements.

• Maintain a strong pipeline of available substitute teachers and support staff to meet district demand.

• Analyze staffing trends and workforce needs to proactively address shortages and improve fill rates.

• Partner with internal teams and district leaders to support the company's commitment to maintaining a 98%+ fill rate.

Full-Cycle Recruiting

• Manage the full recruitment lifecycle, including sourcing, screening, interviewing, hiring, onboarding, and retention.

• Develop and execute recruiting strategies to attract qualified substitute teachers and support staff.

• Manage job postings across ATS, external job boards, social media platforms, referral programs, and other recruitment channels.

• Conduct interviews, verify qualifications, and facilitate onboarding activities.

• Build and maintain a robust pipeline of qualified candidates to support current and future staffing needs.

• Represent CASS at recruiting events, job fairs, and community outreach initiatives as required. District & Employee

Relationship Management

• Serve as the primary staffing partner for assigned school districts and substitute employees.

• Build and maintain strong relationships with district administrators, campus leaders, and key stakeholders.

• Communicate regularly with district partners regarding staffing needs, service levels, and workforce trends.

• Support substitute employee engagement, performance management, and retention initiatives.

• Respond promptly and professionally to staffing requests, concerns, and service-related issues.

• Collaborate with district partners to identify opportunities for continuous improvement and service excellence. Compliance, Reporting & Performance Management

• Ensure all substitute employees meet district, state, and company requirements.

• Maintain compliance with onboarding documentation, certifications, background checks, and district-specific requirements.

• Track recruiting activity, fill rates, retention metrics, assignment coverage, and client satisfaction.

• Maintain accurate employee and staffing records.

• Participate in weekly operational meetings and recommend process improvements that enhance service delivery and efficiency.

Qualifications Required:

• Bachelor’s degree or equivalent professional experience.

• Minimum of two years of experience in recruiting, staffing, workforce management, or a related field.

• Strong communication and relationship-building skills.

• Excellent organizational and time-management abilities.

• Ability to prioritize multiple responsibilities in a fast-paced environment.

• Proficiency with recruiting platforms, ATS systems, and Microsoft Office Suite.

• Experience in managing client relationships and service delivery.